Canada Post Strike: Due to Canada Post national strike, your package may experience significant delays and will not be delivered until Canada Post resumes their operations.

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Returns & Shipping

Free Shipping on order over $40 in U.S and Canada only.

Canada 

Standard Shipping within Canada will take up to 3-6 business days

Express Shipping within Canada will take up to 1-3 business days

United States 

Standard Shipping within the U.S will take up to 6-14 business days

Express Shipping within the U.S will take up to 2-4 business days

International

Standard Shipping will take up to 7-21 business days

DELIVERY TIMES

Once your order has shipped, you will receive a Shipment Confirmation email with your tracking number.

Pricing will be displayed at checkout.

**Shipping times may vary based on unforeseen circumstances outside our reasonable control such as severe weather, natural disasters, strikes, etc.. Please allow up to 48 hours for processing.

 

RETURNS & EXCHANGES

RETURNS

ALL SALES ARE FINAL AND NON-REFUNDABLE. EXCHANGES AND REFUNDS ARE NOT AVAILABLE. Used or opened items cannot be returned for hygienic and sanitary reasons.

 

EXCHANGES

DAMAGED OR MISSING PRODUCTS

Please contact us immediately at please email customercare@faderoom.com  if you receive a damaged product (broken bottle, tube or closure), or if you are missing an item in your orde